Today, companies increasingly understand that a diverse workforce inclusive of people with disabilities helps boost the bottom line through increased innovation, creativity, and productivity. Key to fostering such a disability-inclusive workplace is effective policies and processes for providing reasonable accommodations. A best practice in this regard is the establishment of a centralized accommodation program (CAP). The purpose of a CAP is to consolidate in a single office or location subject matter expertise necessary to assess, evaluate, and select effective and meaningful accommodations. A CAP may also consolidate funding streams for some or all accommodations at a level removed from the department or unit in which the individual is working.
On March 5, 2020, EARN held a webinar to review the policy context for reasonable accommodation and explore key considerations in establishing a centralized accommodation program. The webinar also shared the experiences of one large federal contractor who employs the practice to streamline the process of reasonable accommodation.
- Bobby Silverstein, Principal at Powers, Pyles, Sutter, & Verville, PC
- Elizabeth Daly-Torres, Corporate HR, Global Diversity Team at JPMorgan Chase & Co.